Shipping is FREE Within the U.S.A!!! International shipping is $10.00 USD and $1.00 USD for each additional item included in the same package. If you purchase 10 items or more, then shipping becomes FREE to International buyers also. We use the United States Postal Service (USPS) for all deliveries. Items will be packaged and placed in the postal system usually within 2-3 days after payment is received. Returns are excepted if there is a mistake in the shipment such as wrong item or not the item pictured. Because these purses are handmade and considered art pieces, they are not perfect and will not be accepted as a return for imperfections. You cannot return an item after using it or wearing it. All returns will be discussed and considered through personal emails. I am always a fair and understanding person and will take into consideration all problems with the merchandise.Phone contact number is 360-427-5995. Please leave a message with your name and return phone number. Thank you all for visiting my website and to you all blessed be.